Shipping Policy

Processing Time All orders at Vase Zone are processed within 1–4 business days. Since many of our pottery items are hand-finished, we take extra care in inspection and professional packaging to ensure your items arrive safely.

Shipping Rates & Delivery Estimates We offer nationwide shipping across Egypt.

• Cairo & Giza: 2–3 business days.

• Alexandria & Delta: 3–5 business days.

• Upper Egypt & Red Sea: 5–7 business days.

Fragile Item Guarantee We specialize in fragile decor. Every order is double-boxed with protective cushioning. In the rare event that an item arrives damaged during transit, please contact us via WhatsApp at 01020857929 within 24 hours of delivery with a photo of the item and packaging, and we will arrange a replacement immediately.