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We'd love to hear from you! Whether you have a question about our hand-painted pottery, need help choosing the right artificial tree for your space, or want to track an existing order, our team is here to help.

Frequently Asked Questions (FAQ)

Do you ship nationwide?

Yes, we ship to all governorates in Egypt. Delivery usually takes 2–5 business days depending on your location.

Are your vases made of ceramic?

Our collections are crafted from high-quality painted pottery, hand-finished by artisans for a unique, organic texture.

How do I care for my artificial trees?

Our premium botanical accents require zero water. Simply wipe the leaves with a damp cloth once a month to keep them looking fresh and vibrant.

What if my item arrives broken?

Don't worry! We offer a fragile item guarantee. If your pottery arrives damaged, message us on WhatsApp with a photo within 24 hours, and we will send a replacement for free.